Your questions answered

Q: Is United's plan still to convert Boeing 767-300s to a two-class configuration?

A: The feedback we’ve received from corporate customers dictates that an industry-leading business class cabin is more desirable than a traditional first class cabin. We will be converting all of our Boeing 767-300 aircraft to a two-class configuration – United BusinessFirst and Economy – to meet these needs.

United BusinessFirst offers a superior business-class service. We are listening to the needs of our customers globally and responding with new interiors from nose to tail, including flatbed seats and upgraded entertainment. BusinessFirst amenities include laptop power, USB ports, noise-reduction headsets, amenity kits featuring Cowshed brand skin-care products, duvet-style blankets and a multi-course meal with complimentary wines.

Use the form below to either ask us a question or submit an idea. When you are done, please make sure you hit the submit button at the bottom of the form.

Thank you for your submission We promise to review and consider it.

Check back often for responses to the most frequently submitted questions and ideas.