Unitedairtime.com was launched to create an ongoing conversation with United’s customers and employees. It’s our way to honestly answer your questions and get your candid feedback about how we can become the world’s best airline. Your input will be central to help us meet that goal. We will also be regularly publishing stories about United employees, customers and company innovations to keep you informed about the strides we are making. It’s going to be a great journey, and we are thrilled you are along for the ride.