CEO Hart and United Employees

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Latest story

MileagePlus makes it easier to book complex itineraries

Customers have been asking us to simplify some of our awards programs, and we listened. We’re rolling out several changes effective Oct. 6, including enhancements to booking complex multi-city MileagePlus award travel. Under the new program, awards will be priced on a one-way basis; two or more one-way awards can be combined to form round-trip or multi-city itineraries. While this sounds similar to what we currently do, this change will now allow members to stitch together complex multi-city itineraries on united.com. We are also introducing the Excursionist Perk: Members who book an...

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