CEO Hart and United Employees

We need you to help United soar

Unitedairtime.com is an ongoing conversation with our customers and employees. Submit your questions and ideas to set us on a course to be the world’s best airline. Check in regularly for updates on our innovations and improvements. We’re on our way, together.

Latest story

A look back at 2016

When we launched this site in October 2015, it came with the promise that we were ready to listen and improve our airline based on your feedback. As evidence of that promise, 2016 was a record-breaking year for United in terms of performance, customer satisfaction and employee engagement. In the spirit of sharing our actions, here is a recap of last year’s highlights: (more…)

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Check back often for responses to the most frequently submitted questions and ideas.