It would be handy if you offered the United app for Windows phones.
When flying internationally, I notice that sometimes a business class seat sits empty. Why not implement a bid option at check in, where passengers can choose how much they are willing to pay for that seat and, at the end, the highest bid wins?
Please add boarding announcements to the push notifications on the United app
The announcement of the Havana routes from Houston and New York/Newark was great news, however it would be nice if United could open more lanes to more destinations within Cuba. Many of the Cuban-Americans in the Northeast are from the eastern part of Cuba. It is a large island and difficult to travel within. United should look at markets such as Santiago de Cuba, Holguin, Bayamon and Las Tunas.
Please extend the expiration of United Club one-time passes past one year. The construction in the club at Chicago O’Hare’s Terminal 1 means that many customers won’t have the opportunity to use their passes there, for instance. An easy recovery is to say they’ll be accepted for one additional year.
Please add the feature to update or add your TSA PreCheck or Global Entry number at your kiosks.
United should consider starting a program that allows people to donate miles to help families trying to adopt overseas.
United Polaris sounds great, but you should offer other cocktails, such as martinis, in addition to Bloody Marys and mimosas.